{"id":291597,"date":"2025-11-19T16:02:10","date_gmt":"2025-11-19T16:02:10","guid":{"rendered":"https:\/\/www.stamps.com\/?post_type=stories&p=291597"},"modified":"2025-12-15T18:10:07","modified_gmt":"2025-12-15T18:10:07","slug":"how-lewis-associates-capital-advisors-reclaimed-valuable-time-with-stamps-com","status":"publish","type":"stories","link":"https:\/\/www.stamps.com\/stories\/how-lewis-associates-capital-advisors-reclaimed-valuable-time-with-stamps-com\/","title":{"rendered":"How Lewis & Associates Capital Advisors Reclaimed Valuable Time with Stamps.com"},"content":{"rendered":"\n

Since 2009, Lewis & Associates Capital Advisors<\/a> has been providing trusted investment advisory services to clients across North Carolina. For owner Steven Lewis and his team, maintaining strong client relationships means more than just sound financial guidance\u2014it requires consistent, professional communication. And in an industry where clients still value the personal touch of hard copy correspondence, efficient mail operations aren’t just a convenience. They’re essential to the business.<\/p>\n\n\n\n

When every minute counts<\/h2>\n\n\n\n

Running a successful investment advisory firm means Lewis’s day is packed with client meetings, market analysis, and strategic planning. But before discovering Stamps.com eight years ago, a significant portion of his team’s time was consumed by something far less productive: waiting in line.<\/p>\n\n\n\n

“We’re very busy here, and taking time to drive and wait in line does take vital time away from our daily operations,” Lewis explained.<\/p>\n\n\n\n

He wasn’t alone in this frustration. Recent research shows that 78% of small business owners make frequent trips to mailing locations<\/a>, with 38% going 2-3 times per week. For many businesses, those seemingly quick 20-minute trips add up to 50 hours per year\u2014time that could be spent serving clients or growing the business.<\/p>\n\n\n\n

The firm’s mailing needs fluctuate throughout the year, driven by client communications and new business development efforts. Whether sending quarterly reports, investment updates, or prospecting materials to potential clients, each trip to a physical location meant lost productivity. The challenge wasn’t just the time spent traveling and waiting\u2014it was the unpredictability of supply availability and the inability to quickly respond when urgent mailings were needed.<\/p>\n\n\n\n

A complete mailing solution at their fingertips<\/h2>\n\n\n\n

The transition to Stamps.com<\/a> transformed how Lewis & Associates handles mailing operations. What once required leaving the office and standing in line now happens entirely online.<\/p>\n\n\n\n

Supplies can be ordered online\u2014stamps, literally everything we need is on the Stamps.com portal.<\/p>Steven Lewis, Owner, Lewis & Associates Capital Advisors<\/cite><\/blockquote><\/figure>\n\n\n\n

The simplicity of the onboarding process meant his team could start saving time immediately, with no complex integrations or customizations required.<\/p>\n\n\n\n

Streamlined operations<\/h3>\n\n\n\n

The firm primarily uses USPS for standard correspondence, taking advantage of the significant cost savings and convenience. For more critical documents that require extra care, they can easily switch to UPS without leaving the Stamps.com platform. <\/p>\n\n\n\n

The platform’s ease of use has had an unexpected ripple effect on client relationships.<\/p>\n\n\n\n

“Stamps.com, due to its efficiency, has increased our hard copy mailers to our clients,” Lewis said. “Clients do prefer hard copies rather than emails if available.”<\/p>\n\n\n\n

\"Lewis<\/figure>\n\n\n\n

Time and money back where they belong<\/h2>\n\n\n\n

The impact of Stamps.com on Lewis & Associates’ operations has been substantial and multifaceted<\/a>:<\/p>\n\n\n\n