{"id":247021,"date":"2023-04-28T00:00:00","date_gmt":"2023-04-28T00:00:00","guid":{"rendered":"https:\/\/www.stamps.com\/?p=247021"},"modified":"2025-11-13T15:18:11","modified_gmt":"2025-11-13T15:18:11","slug":"how-to-share-shipping-deadlines-with-your-customers","status":"publish","type":"post","link":"https:\/\/www.stamps.com\/article\/how-to-share-shipping-deadlines-with-your-customers\/","title":{"rendered":"How to Share Shipping Deadlines with Your Customers"},"content":{"rendered":"\n
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It\u2019s officially time to hang your stockings by the chimney with care\u2026and post shipping deadlines for all your customers! You understand the importance of shipping deadlines, but your customers may not. Knowing the shipping deadlines for carriers can help your customers avoid any late gifts. The best way to stress the significance of shipping deadlines is to post them everywhere you can on your site. This way, your customers can\u2019t avoid seeing these dates. <\/p>\n\n\n\n

To help you get started, we\u2019ve gathered a list of tips from creating popups and in-cart messages to promoting these deadlines in your email campaigns and on social media. Communicating these deadlines clearly and creatively with your customers will give them a positive shipping experience and impression of your business. And hopefully, they\u2019ll leave a holly jolly review for your business.<\/p>\n\n\n\n

Make a dedicated holiday shipping page<\/h2>\n\n\n\n

Your customers should easily be able to find the shipping information they\u2019re looking for. Making a page dedicated to the holiday shipping deadlines each year helps your customers by keeping all of the dates in one place. You can include this page in your marketing efforts by linking to it in email campaigns or sharing it on social media. Your customers will appreciate not having to scour the internet for dates, and you\u2019ll also have a sheet for you and your team to reference during the busiest shipping season of the year.<\/p>\n\n\n\n

\"Example<\/a>
Example of Apple.com’s dedicated shipping deadline page in order to receive an iPhone before Dec. 24<\/em>.<\/figcaption><\/figure>\n\n\n\n

Create a popup <\/h2>\n\n\n\n

We know that popups can be annoying, but they can be beneficial when it comes to communicating something major to your customers. Popups are hard to ignore which, in this case, is a good thing! However, we do recommend using your best judgment with popups. Don\u2019t block other important parts of your site; opt for a side-scrolling popup instead. This way, your customers aren\u2019t frustrated and close out of the shipping deadlines before fully realizing what they are.<\/p>\n\n\n\n

\"Example<\/a>
Example of a popup window on MyRume.com highlighting the holiday shipping deadlines.<\/em><\/figcaption><\/figure>\n\n\n\n

Send a \u201clast day to order\u201d email<\/h2>\n\n\n\n

Let\u2019s face it \u2014 the holiday season is super busy, so it\u2019s easy to forget things. Shipping deadlines are no exception. Remind all of the customers on your email list, including those who abandoned their carts, about shipping deadlines throughout the holiday season. Especially the closer it gets to the cutoffs. Although you may include them in your email campaigns throughout the season, it\u2019s better to send one, final email a couple of days before the shipping deadlines hit. Using a subject line that includes something about the \u201clast day to order\u201d just might do the trick for all of your last-minute shoppers who need a nudge.<\/p>\n\n\n\n

\"Example<\/a>
Example of an email sent by KateSpade.com messaging the last day to receive free ground shipping.<\/em><\/figcaption><\/figure>\n\n\n\n

Add shipping questions to your FAQ page<\/h2>\n\n\n\n

FAQ pages can be essential during the holiday season. If your business has a clear and comprehensive FAQ section, your customers can avoid having to contact your business via call, chat, email, or whatever other customer service lines you have available. Giving your customers the option to find answers for themselves is a quick and easy way to boost their shopping experience. Some questions to answer in your FAQ section include: <\/p>\n\n\n\n